Privacy Policy

At Internet Broadband, we strive to protect the privacy and confidentiality of our users' personal information. This Privacy Policy outlines the types of information we collect, how we use and share it, and the measures we take to safeguard it.

1. Information We Collect:

Personal Information: When you sign up for our broadband service, we collect personal information such as your name, address, email address, phone number, and payment details.

Usage Information: We may collect information about your use of our broadband service, such as bandwidth usage, websites visited, and service performance metrics. This information is collected to improve our service quality and troubleshoot any issues that may arise.

Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your browsing activities on our website. These technologies help us personalize your experience and deliver relevant content and advertisements.

2. How We Use Your Information:

Providing Broadband Service: We use your personal information to provide and maintain our broadband service, process payments, and communicate with you regarding billing, upgrades, and service-related notifications.

Improve Service Quality: Usage information allows us to monitor and optimize our network performance, identify and resolve technical issues, and enhance the overall user experience.

Marketing and Communication: With your consent, we may use your contact information to send you promotional and marketing communications about our services, special offers, and updates.

3. Information Sharing:

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, customer support, and network maintenance providers. These providers are contractually obligated to handle your information securely and only for the specific purposes mentioned.

We may also share your information when required by law, to protect our rights or the rights of others, or in connection with a business transaction such as a merger or acquisition.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the protection of your data.

However, no method of data transmission or storage over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Children's Privacy:

Our broadband service is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected such information, we will promptly delete it.

6. Changes to the Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our business practices, technological advancements, or legal requirements. We will notify you of any material changes through our website or other means of communication.

By using our broadband service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you have any questions or concerns about our Privacy Policy, please contact us.